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help questions

Get involved
Help questions

1. Do the police refer services only?
  • In most instances we are referred by the police however, staff are available to accept calls during business hours 8:30 A.M - 4:30 P.M.
2. What education do you need to be a volunteer?
  • We would prefer a Grade 12 graduate although consideration is given to life experiences when evaluating the applicant.
3. How are your volunteers screened?
  • Application
  • Screening interview
  • Three reference checks
  • A criminal record check
4. What are the personal skills you need to be a good volunteer?
  • Dedicated
  • Empathic
  • Non-Judgmental
  • Good Listener
  • Good decision making skills
5. Do you need a CPR and /or First Aid Training to be a volunteer?
  • No. It is not required as our volunteers are not to administrate first aid.
6. Will I be required to attend a call by myself?
  • No, all volunteers are dispatched in teams made up of two woman and/or one man and one woman.
7. What training is required in order to volunteer?
  • You are required to complete 40 hours of in house training that will include Ethics of helping Communication, Sexual Assault, Domestic Violence, Elder Abuse, Death and Grieving, Suicide Intervention, Property Related Crimes, Assistance following Disaster and Multi-Casualty occurrences and Self care. An evaluation and oath of secrecy are administered at the end of the training session. A certificate will be presented upon successful completion of the training program. You will also be required to attend a minimum of eight monthly/training meeting.

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